Refund Policy
Last updated
Vibld does not yet have paid plans, so nothing on this page applies today — joining the waitlist never involves a payment. This policy is published in advance of billing so its terms are set before anyone is charged, not adjusted afterward.
How billing will work
When paid plans launch, Vibld's subscriptions are structured to avoid surprise charges: usage stops at your plan's included allowance rather than billing overage automatically, and any additional spend requires you to actively purchase a top-up.
Monthly plans
You may cancel a monthly subscription at any time; cancellation takes effect at the end of the current billing period, and we do not prorate or refund the remainder of a period already paid for, except where required by law.
Annual plans
Annual plans are billed once for the year. If you cancel within 14 days of an annual purchase and have not substantially used the included allowance, contact billing@vibld.com for a full refund. After 14 days, annual plans are non-refundable except where required by law, though you may cancel to stop renewal.
Errors and outages
If you are charged in error, or a sustained Vibld outage prevented you from using a plan you paid for, email billing@vibld.com and we will make it right.
This page will be finalized before checkout exists
This policy is a commitment for how billing will work, published ahead of the feature itself. We will confirm and, if needed, expand it before the first payment is ever collected — not after.